Privacy Policy

At Kaldenims, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, purchase products, or interact with us in any other way.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase or register on our website, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.

  • Payment Information: If you make a purchase, we collect payment details (credit card, debit card, or other payment methods) via secure payment processing services. We do not store your payment card details.

  • Website Usage Data: We may collect information about your browsing activity, such as your IP address, browser type, pages visited, and the duration of your visit. This helps us improve our website and offer a better user experience.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our site. Cookies allow us to remember your preferences, provide personalized content, and analyze site traffic.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and billing.

  • Customer Support: To respond to your inquiries, resolve issues, and provide customer service.

  • Marketing and Promotions: With your consent, we may use your email to send you updates, promotions, and special offers related to our products. You can opt out of marketing communications at any time.

  • Website Improvement: To analyze website usage and improve the functionality and content of our site.

  • Legal Compliance: To comply with applicable laws and regulations, including fraud prevention and dispute resolution.

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist us with services such as payment processing, shipping, email marketing, and website analytics. These service providers are obligated to protect your data and use it only for the purposes we specify.

  • Legal Compliance: We may disclose your information to law enforcement, government authorities, or other parties if required by law or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These precautions include encryption, secure servers, and other safeguards. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal data we hold about you and request corrections or updates to that data.

  • Opt-Out of Marketing: You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

  • Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.

  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at [Your Contact Information].

6. International Data Transfers

If you are located outside of India, your personal information may be transferred to and processed in India, where our servers are located. By using our services, you consent to the transfer of your data to countries that may have different data protection laws.

7. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. Please review the privacy policy of any third-party website before providing them with personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.