Shipping Policy

At Kaldenims, we are dedicated to delivering your printed denim clothing as quickly and safely as possible. Please take a moment to review our shipping policy for important information on how we handle your order from our store to your doorstep.

1. Order Processing Time

  • Processing Time: All orders are processed within 2-5 business days from the time of purchase. This includes the time needed for printing on your denim garments.
  • Delays: During peak seasons (such as holidays or promotional periods), order processing times may take longer. We will notify you of any delays as soon as possible.

2. Shipping Methods and Rates

We offer a variety of shipping options to suit your needs. Shipping costs are calculated at checkout based on your delivery address, order size, and shipping method.

  • Standard Shipping: Estimated delivery within 5-7 business days after processing.

3. Domestic Shipping (Within India)

  • Carriers: We use [list of carriers you use: e.g., USPS, UPS, FedEx, DHL, etc.] for domestic deliveries.
  • Tracking: You will receive a tracking number once your order has shipped. This tracking number will be sent to the email address provided at checkout.
  • Shipping Time: Estimated delivery times are based on business days and do not include weekends or holidays. Delays may occur due to weather conditions or other unforeseen circumstances.

4. International Shipping

  • Availability: We currently do not offer international shipping.

5. Shipping Delays

While we make every effort to ensure your order arrives on time, please note that once your package is with the carrier, delivery times are beyond our control. We are not responsible for shipping delays caused by the following factors:

  • Weather conditions
  • Carrier delays or strikes
  • Holidays or peak seasons
  • Incorrect or incomplete shipping addresses provided by customers

If you experience a delay, please reach out to our customer service team, and we will assist you in tracking your order.

6. Order Tracking

Once your order has shipped, you will receive an email notification containing tracking information. You can track your shipment using the provided tracking number. If you have any issues with tracking, feel free to contact our customer service team for assistance.

7. Shipping Address

  • Correct Address: Please double-check the shipping address at checkout to ensure it is accurate. We are not responsible for items shipped to incorrect addresses entered by customers.
  • Address Changes: If you need to change your shipping address after placing your order, please contact us immediately at [customer service email] to request a change. We can update your address only if your order has not yet been processed or shipped.

8. Lost or Items

  • Lost Packages: If your package is lost in transit, please contact the carrier directly with your tracking number. If the carrier is unable to resolve the issue, contact us, and we will do our best to assist in locating your package.